Shipping Policy

At Nutripet, we aim to deliver your order safely and efficiently. Please review the following information regarding our shipping and delivery process.

Order Processing

Orders are processed within [1–2 business days] after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

• Karachi: [1–2 business days]

• Other cities: [3–5 business days]

• Remote areas: [5–7 business days]

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated based on the delivery location and order value and will be displayed at checkout.

Free shipping: [Add your free-shipping threshold, if applicable.]

Order Tracking

Once your order has been dispatched, you may receive a tracking number through email, depending on the information provided at checkout.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, incorrect or incomplete delivery information, unforeseen circumstances, or high order volumes.

Nutripet is not responsible for delays caused by third-party courier services.

Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery information at checkout.

If an order cannot be delivered due to an incorrect or incomplete address or contact information provided by the customer, additional delivery charges may apply for re-shipping.

Damaged Packages

If your package arrives visibly damaged, please contact Nutripet within 24 hours of delivery and provide photographs or videos of the package and product.

Our team will review the issue and assist you accordingly.

Contact Us

If you have any questions regarding your order or delivery, please contact our customer support team with your order number and registered contact details.

Nutripet reserves the right to update this Shipping Policy at any time.